Join our Team

Want to join our team?

M12 is all about a positive working culture

If you’re looking to join a fast-growing company, M12 Solutions may have a place for you. Whether your interest is in sales, marketing, engineering, accounting or customer service, we’re often looking for talented new employees.

M12 Benefits

Current Positions

About M12

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What M12 has to offer

Being an employee at M12 Solutions has many benefits:

The freedom and confidence to grow
Your contribution is valued and rewarded
Teamwork and collaboration are supported
Complete control of your personal development
A vibrant working environment
The opportunity to work with clients who have entrusted us with complex and cutting edge telecoms solutions

Current Positions

Customer Support Assistant – Telecommunications and Business Mobile

Fareham

As a Customer Support Assistant, you’ll help to deliver a fantastic service to our customers. This role will involve plenty of phone-based work, so a confident telephone manner is essential.

Joining our growing Sales & Customer Service Team, you will:

– Help us respond to our client requests
– Help us provide a proactive service
– Increase your experience across many elements of Customer Service and Sales
– Work as a member of our vibrant team and alongside our Head of Customer Services, who will ensure you quickly become familiar with our products and processes

About You
To join us as a Customer Support Assistant, you’ll need:

– Strong Maths and English skills (GCSE level or above)
– To be adept as a user of typical business applications including Office 365
– A friendly, confident telephone manner
– Strong organisation and administrative skills

Ideally, you’ll be tech savvy or have an interest in technology. Sales or telecoms experience would be an advantage, as would an understanding of phone systems or experience using Salesforce.

Full Job Description

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