Join our Team

Want to join our team?

M12 is all about a positive working culture

If you’re looking to join an ambitious, growing company, M12 Solutions may have a place for you. Whether your interest is in sales, marketing, engineering, accounting or customer service, we’re often looking for talented new employees. We have a great office environment and won the 2020 CRN award for ‘Best Company to Work For.’ So get in touch if you’re interested in joining us!

What M12 has to offer

Being an employee at M12 Solutions has many benefits:

The freedom and confidence to grow
Your contribution is valued and rewarded
Teamwork and collaboration are supported
Complete control of your personal development
A vibrant working environment
The opportunity to work with clients who have entrusted us with complex and cutting edge telecoms solutions

Current Positions

Telephone Sales Executive

Fareham

As a Telephone Sales Executive you will work across both of our brands – M12 Solutions and Giganet. As part of a small but busy Sales team, you will support the business by following up on internet quotes run on our website and cross selling other products. This is an exciting role that would suit someone wishing to gain further sales experience and develop knowledge of telecoms.

You will need to be a graduate and have at least 2 years’ experience in a B2B sales role selling broadband and leased line services. You’ll be self-motivated, adaptable and a great communicator. You will be a team player, and used to being appraised on individual results.

There is huge scope for career development at this exciting chapter in Giganet and M12 Solutions’ history.

Full Job Description

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Operations Co-Ordinator

Fareham

As an Operations Co-Ordinator, you’ll help to deliver a fantastic service to our customers. This role will involve plenty of phone-based work, so a confident telephone manner is essential.
Joining our growing Sales & Customer Service Team, you will:

– Review customer order documentation.
– Place and manage orders on supplier portals.
– Communicate with both customers and suppliers throughout the order journey.
– Raise and handle escalations where appropriate.
– Manage customer billing activities.
– Work as a member of our vibrant team.

You will need GCSE or above in Maths and English, an adept user of typical business applications such as Office 365, a friendly, confident telephone manner, strong organisation and administrative skills. Previous customer service experience is essential.

Full Job Description

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