If you’re looking to join a fast-growing company, M12 Solutions may have a place for you. Whether your interest is in sales, marketing, engineering, accounting or customer service, we’re often looking for talented new employees.
Want to join our team?
M12 is all about a positive working culture
What M12 has to offer
Being an employee at M12 Solutions has many benefits:
- The freedom and confidence to grow
- Your contribution is valued and rewarded
- Teamwork and collaboration are supported
- Complete control of your personal development
- A vibrant working environment
- The opportunity to work with clients who have entrusted us with complex and cutting edge telecoms solutions
Current Positions
Operations Co-Ordinator
Fareham
As an Operations Co-Ordinator, you’ll help to deliver a fantastic service to our customers. This role will involve plenty of phone-based work, so a confident telephone manner is essential.
Joining our growing Sales & Customer Service Team, you will:
– Review customer order documentation.
– Place and manage orders on our suppliers’ Portals.
– Communicate with both customers and suppliers throughout the order journey.
– Raise and handle escalations where appropriate.
– Manage customer billing activities
– Liaise with Sales, Finance and Network Operations colleagues
– Work as a member of our vibrant team.
You will need to have a GCSE or above in Maths and English, adept user of typical business applications such as Office 365, a friendly, confident telephone manner, strong organisation and administrative skills and previous customer service experience is essential.
Customer Support Assistant – Telecommunications and Business Mobile
Fareham
As a Customer Support Assistant, you’ll help to deliver a fantastic service to our customers. This role will involve plenty of phone-based work, so a confident telephone manner is essential.
Joining our growing Sales & Customer Service Team, you will:
– Help us respond to client requests.
– Help us provide a proactive service.
– Assist the Sales team with post-sale documentation.
– Administer customers’ Mobile accounts with day to day change requests.
– Increase your experience across many elements of Customer Service & Sales.
– Work as a member of our vibrant team.
You will need GCSE or above in Maths and English, a friendly, confident telephone manner and to be an adept user of typical business applications including Office 365. Ideally, you’ll be tech savvy or have an interest in technology. Sales or telecoms experience would be an advantage, as would an understanding of phone systems or experience using Salesforce. Strong organisation and administrative skills are a must.
An introduction to M12 Solutions
Watch our video to get an insight to who we are and what we do...
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