 Vision Reports from Splicecom is the answer to the gap in the call-logging/ call management application market place.
Call Logging applications give you too much raw information, whereas Call Management applications can drill down a little deeper.
Vision Reports can give an in-depth wide view of how the business is performing:
- When it is wanted
- Where it is wanted
- How it is wanted
Features:
- Accessed anywhere that has a web browser - could be over the internet
- Reports can be printed off, or exported
- Key reports can be scheduled by time and date and delivered automatically to individuals or groups by email
- Custom-reporting groups can be created
Vision Reports is broken down into:
- Call Performance Profiles
- Cost Analysis
- Capacity Planning
M12 Solutions have the ability to demonstrate the Vision Reports features before you make a decision. But we think that the Vision Reports are an invaluable addition to any SpliceCom installation, big or small.
The benefits of understanding quickly and easily detailed information about your company's use of the telephone system will help ensure you better serve your customers' needs whilst on the telephone.
More SpliceCom Vision Features
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