Vision Recording from SpliceCom is the answer to 3rd party call recording solutions. No longer will you have to buy an expensive, feature-lacking, difficult to use and problem-prone recording solution. Vision Recording integrates with the automatic and/or manual call recording produced by the SpliceCom maximiser.

Call recordings are integrated into Vision Reports allowing them to be easily managed, searched for and played-back when ever necessary.
Vision Recording is intelligent in its ways, and will continue recording across transferred calls in different files, and will not record music-on-hold, thus there is no wasted recording space.

Features:

• Calls can be recorded for training purposes or to meet regulatory requirements;
• Or calls may be recorded to simply keep a record a conversation or transaction
• Calls can be recorded no matter what the trunk used is: BRI, PRI, SIP, DPNSS, H.323
• Calls can be recorded no matter what the handset type is: IP, analogue, GSM/3G mobile
• Calls can be saved on a network share, SAN, external hard drive or internal hard drive
• All calls are encrypted using full AES encryption
• Vision Record is a considerably more cost-effective and efficient solution than delivered by bolting-on expensive 3rd party recorders

M12 Solutions have the ability to demonstrate Vision Recordings before you make a decision. But, we think that Vision Recording is an invaluable addition to any SpliceCom installation, big or small. The benefits of having at hand, recordings, grouped per call, or group of calls, encrypted, and side-by-side next to details of the call, is a simple way of managing recordings without difficult integration tasks with 3rd party solutions.

More SpliceCom Vision Features

• Vision Reports
• Vision Live
• Vision Mobility