Although M12 Solutions offers maintenance contracts to the end users, M12 Solutions have a sister company, Comm21 Ltd, that can offer support services to SpliceCom and ShoreTel Telephone System Resellers to help support their own customers.

This white label service allows you to back-off support for the telephone system you have sold, so you don't need your own in-house telephone system engineers.

Comm21 Highlights

• Industry-known, fully SpliceCom and ShoreTel certified experienced engineers
• 24/ 7/ 365 Telephone Help Desk for end customers to call in for support
• White label service. Telephone calls can be answered with your own personalised greeting, e.g. "Hello, Business Telephones Direct Support", or just use our standard "Hello, Support" greeting.
• Online, white labelled portal for your use to manage your own clients, and individual customer customer portals so they can report, track and update faults online.

Comm21 Services

• SpliceCom and ShoreTel Phone System installations
• SpliceCom and ShoreTel Phone System remote work
• SpliceCom and ShoreTel Phone System support/ maintenance
• SpliceCom and ShoreTel Phone System repairs
• SpliceCom and ShoreTel Phone System upgrades

To find out more information about the services Comm21 can offer, please visit their website at www.comm21.com