 The ShoreWare Call Manager from ShoreTel is a set of PC applications that allows end users to easily manage their communications from their computer and move seamlessly move between video, voice (wired or wireless) or IM.
The ShoreWare Call Manager works in conjunction with your ShorePhone IP Phone, or without acting as a Softphone, or finally as an application for remote workers to control and manage their calls when working with their home or mobile phone.
Coming soon in ShoreTel version 11, the ShoreWare Call Manager family is to be renamed ShoreTel Communicator. A new addition to the family is the ShoreTel Communicator for Web application - completely platform and browser independant requiring no installation.
The ShoreWare Call Manager Family
Highlights
- Find and connect to people fast
- Know who is available and by what means
- Receive real-time alerts when your contact becomes available
- See who's calling or sending an IM
- Use IM to collaborate in real-time with multiple colleagues
- Manage voicemail and contacts through Microsoft Outlook
- Conduct clear, person-to-person video calls
- Access all key features in one window with tabbed contacts
- Ensure mobile workers are reachable, anytime, anywhere
- Minimise end-user training with a single, customisable interface
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