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Below are a number of guides on various communication products, services and technologies
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VoIP A very basic overview of VoIP and the impacts it will have on your business. |
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Local Loop Unbundling Learn about the development that will create one of the biggest changes in the telecom's industry. |
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About M12 Solutions An overview of the company and an insight into the full range of communication products and services we provide. |
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VoIP with WiFi Read about the latest development in VoIP technology and how Wireless VoIP can change your business. |
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SpliceCom A look at the innovative business phone system created by the inventors of the legendary Index system. |
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Shoretel The latest business telephone system. Learn how Shoretel's huge success in the USA is making waves in the UK. |
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Call Recording A look at a hardware solution for recording the calls of your employees and ensuring you are compliant with UK regulations |
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Low Cost Call Recording Introducing Opal Replay. A low cost method of recording your agents calls which requires no additional hardward |
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The Latest Call Centre Headsets A short review and spec sheet on the very latest headset from industry leader senheiser. |
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Predictive Dialer A look at one of the best network dialers currently available. Essential reading for call centre managers. |
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