Login to:

• Keep21 (Beta) - NEW and exclusive to M12 Solutions customers
  • View the sites that M12 Solutions provides products and services to you;
  • Report network service faults online against an associated network service in the system (calls, lines, internet, etc);
  • Report phone system faults online against an associated product in the system (Splicecom, Shoretel, Avaya, Mitel, Siemens, Panasonic);
  • Track open and view historic support tickets;
  • Manage your own Keep21 account;
  • Access levels can be tailored for each customer account, and reports can be generated for multiple sites
  • Keep21 is currently in BETA. This means that we haven't rolled it out to all of our customers yet. You may request to join the BETA trial if you wish to. Please E-mail us at
• IBill - telephone lines and calls data
  
• Opal Call Care - display NGN numbers and stats
• Extranet - Authorised M12 Employees only