Listing Articles 31 to 40 of 59

 M12 Solutions reaches two sections in the finals of The 2006 Comms Channel Awards. Reseller of The Year and Converged Solution of The Year.

Clueless and Witless (C & W sometimes known as Cable and Wireless) sent a letter to their smaller customers, effectively giving notice to terminate their agreement to carry call traffic. M12 Solutions were astounded they didn't find an easier way to transfer service.

In a deal which strengthens Opal Telecomms' committment to M12. M12 Solutions are pleased to announce that it can provide a genuine tailored corporate mobile solution for existing and new customers. Opal Telecom, who are owned by Carphone Warehouse are allowing a selected number of their growing and loyal resellers the opportunity to recieve true trade prices for line rentals, connections and call minutes. This means that M12 Solutions can provide an offering which genuinley competes with 100+ mobile deals which have usually been the preserve of the direct sales teams from Vodafone, Orange O2 and T Mobile.

Andrew Skipsey, M.D. at M12 Solutions says "We will be announcing, later this month, some very attractive mobile deals where we will put forward a package to SME businesses, who we feel have been peddled alot of smoke and mirrors for years. Couple this with our ability to provide our clients with a "One Bill" which covers all line rentals, land line calls and now, mobile calls this will be a tremendous leap forward, particularly as analysis and call detail is all available on-line the day after calls were made."

M12 Solutions discovered that many of the competion's corporate deals to some of M12's bigger customers, did not demonstrate the excellent value promised. M12 has just completed excercises to create a true cost comparison analysis and discovered that M12 Solutions are clearly able to demonstrate improved value when rentals, cross network calls and group calls are included.

Says Andrew, "The only drawback we have at present is being able to deal with the current customer demand. Because we knew this offering was becoming available, we spoke to a selected number of our existing customers. Without exception, we can provide all with a great deal, though at present the lead time from recieving instructions to connection is about 2 weeks."

M12 Solutions have taken an executive box to provide demonstrations of the Splicom Maximiser and of our web based management of network services at the Business South Exhibition to be held on 1st and 2nd of March. The top floor at The Stadium is becoming Business Links' e-village where attendees can visit many of the regions most dynamic IT providers.

Everyone who visits our executive box will have the opportunity to enter our prize draw for a free Telecoms cost reduction analysis and a lunchtime blast on the Solent in M12, our 29' High Performance RIB.

If you do intend to visit us at Business South, do please contact us first to schedule your visit as we will be holding timed demonstrations through each day.

Fatface, the casual clothing retailer has entrusted M12 Solutions with a Platinum Cover maintenance contract. M12 Solutions is now contracted to provide round the clock and every day (including bank holidays) 4 hour support for their Callmedia Enterprise call and e-mail management system, as well as their 150 user Splicecom Maximiser IP Phone System. M12 were chosen because of its experience with both Callmedia and the Maximiser as well as the engineering partnership is M12's neighbours ANS who are gaining an excellent day-to-day engineering experience and reputation.

Fatface have a busy contact centre which supports their 117 uk stores and calls for their mail order catalogue. It is mission critical to Fatface and has to function at the busiest times, often through bank holidays and sale times (which often co-incide).

Paul Johnstone of Fatface spoke of M12 Solutions four weeks after the contract was won. "M12 Solutions service has been exemplary, many thanks." Andrew Skipsey at M12 who negotiated the deal explains that setting good first impresions is vital, part of our induction of the contact centre is the provision of free on-site consultancy and end-user comms health check. "When we undertake this excercise, we discover ways to make improvements to the operation and sometimes identify issues which have not been highlighted to the customers IT Department - we resolve these and end users also buy into the new support structure".

M12 Solutions is pleased to be able to set out it's up to date Corporate Image via our new web site. You will see as you navigate the web site that we have tried to provide detailed information relevant to the reasons for your browsing our site. The project has taken us many weeks of creating content (in between doing our day jobs) and we have decided to make the system live - probably before it is 100% ready because this version is quite clearly more comprehensive than our previous M12 site. So, if you re-visit through the next few days and weeks you will see a more complete and polished production.

The professional services team who helped us to create the site and provide us with the web management tool are Intergage. Their link is at the foot of this page. Do please give us your feedback associated with this site, let us know of any errors or mistakes we may have overlooked.

M12 has replaced a series of BT 2mb circuits and 1:1 DSL services we had provisioned for our Isle of Wight customers with an Island wide Radio data network. Whilst the investment was considerable, the roll out was justified on the basis of the contracts we already have in place. The service provides us with considerable increased available bandwidth for other Island-wide organisations. We expect our prices for connectivity to be more than 30% lower than BT's Isle of Wight charges. Our Isle of Wight customers also include Red Funnel Ferries, Co-Op, Isle of Wight Council and Cowes High School. We also work very closely with Island Telecom for their provision of Maximiser systems through M12 Solutions.

For Organisations on The Isle of Wight this means that they can recieve our "One Bill" for their line rentals, telephone calls and also their fast access to the internet as well as the lower point to point voice and data connectivity described above. This Island-Wide Radio Network, we believe makes us the fastest growing provider of telecomms services on the island, if not the only realistic alternative to high priced BT and "declining" Wight Cable presence. Allan Packer of M12 is an Islander which gives our new customers there a good deal of confidence, both in our committment to value and provide excellent services as he is able to use much of his local knowlege to ensure our customers there recieve a very good back up service particlarly as there are times in the year when the Isle of Wight can be cut off due to gales. For more information regarding this project or services we can provide on The Isle of Wight contact us at info@m12solutions.co.uk