Avaya IP Office | M12 Solutions

IP Office is a versatile communications solution that combines the reliability and ease of a traditional telephony system with the applications and advantages of an IP telephony solution. This converged communications solution can help businesses reduce costs, increase productivity, and improve customer service.

IP Office addresses basic telephony needs, leverages built-in convergence capabilities, and capitalizes on robust unified applications to deliver intelligent communications to your users and customers. The IP Office phone system simplifies processes, and streamlines the information exchange within systems to create simple and effective communication experiences.

The IP Office phone system supports a wide range of telephones, but the Avaya 5400 Series Digital phones and 5600 Series IP phones have been specifically designed to work with IP Office and provide small and midsize businesses with a choice of solutions to meet business efficiency and customer service requirements.

What's New With This Release

IP Office Release 4.2 software makes it easy for small and midsize businesses to improve communications and operations using Unified Communications.

Release 4.2 offers Avaya one-X™ Mobile Client for Small Business and Mobile Call Control, designed to give traveling employees the same robust communications capabilities available in the office.

The new Unified Messaging Service offers synchronization and efficient management of voicemail messages through web browser interface.

To accommodate the growing demand for more announcements for on-hold callers, customized by department and within organizations, IP Office 4.2 supports 4 Message-On-Hold sources.